Full Job Description
Join The Grout Medic of Madison, one of the area's fastest-growing tile restoration companies. We specialize in restoring tile, grout, and natural stone instead of replacing it—saving homeowners thousands of dollars while delivering exceptional craftsmanship and outstanding customer service.
If you take pride in quality work, enjoy solving problems, and want to build a career with a growing company, we'd love to meet you.
Why You'll Love Working Here
- Competitive pay
- Flexible scheduling
- Paid holidays
- Free uniforms
- No nights or overnight travel
- Opportunities for advancement
- Referral bonus program
- Supportive, team-oriented work environment
- Steady, year-round work
What You'll Do
As a Tile Restoration Technician, you'll restore and repair residential tile and grout surfaces while delivering an exceptional customer experience.
Responsibilities include:
- Tile installation, repair, and replacement
- Shower restoration
- Regrouting tile surfaces
- Grout color sealing
- Professional tile and grout cleaning
- Caulk removal and replacement
- Minor waterproofing repairs
- Maintain clean, organized, and professional job sites
- Follow company restoration and installation procedures
- Accurately document completed work
- Provide outstanding customer service on every job
Required Qualifications
- Experience with grout restoration and regrouting
- Experience removing and replacing caulk
- Valid driver's license with a clean driving record
- Ability to work independently with minimal supervision
- Strong attention to detail and pride in craftsmanship
- Professional appearance and communication skills
- Excellent customer service skills
- Ability to lift and carry equipment weighing 50+ pounds
- Reliable, dependable, and self-motivated
- Ability to speak and understand English
- Legally authorized to work in the United States
- Ability to successfully pass a criminal background check
Preferred Qualifications
Experience in any of the following is a plus, but not required:
- Shower remodeling
- Waterproofing
- Stone tile installation
- Residential construction
- Flooring installation
- Restoration services
- Bathroom remodeling
- Tile flooring installation
- One or more years of tile installation or repair experience
Quality Expectations
We pride ourselves on delivering exceptional workmanship and customer satisfaction.
Technicians are expected to complete work correctly the first time. If a callback is determined to be the result of workmanship, failure to follow company procedures, or incomplete work, the technician may be required to return and correct the issue without additional compensation.
Management will determine callback responsibility on a case-by-case basis.
About The Grout Medic
The Grout Medic is a nationally recognized leader in tile
and grout restoration, specializing in professional cleaning, repair,
regrouting, sealing, and maintenance for residential customers. Our locally
owned and operated franchise provides the personalized atmosphere of a small
business while offering the support and reputation of a trusted national brand.
We use professional-grade equipment, environmentally
responsible products, and proven restoration techniques to deliver outstanding
results. Our mission is simple: provide every customer with beautiful,
refreshed tile surfaces and an exceptional service experience from start to
finish.
Apply Today! Ready to build a career with a team that values your work and supports your growth? We’d love to talk with you. Apply now and help us bring tile and grout back to life — one home at a time.
Note: This position is with an independently owned and operated franchise. All hiring decisions are made at the local level.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.
.png)