Job Posting
Title: Office Assistant
Description:
WHAT WE OFFER?
- Competitive pay and bonus structure
- Growth and advancement opportunities
- Incredible team culture and events
- Full time hours with job security
- Extended health and dental benefits package
- Paid training and career planning
The Grout Medic is a professional Grout & Tile restoration company specializing in Brining Grout & Tile Back To Life in the St. Louis and surrounding areas. We are looking for an outgoing and professional Administrative Assistant to join our growing team. In this role, you’ll manage the day-to-day office duties including providing administrative support to the team, answering calls, scheduling estimate appointments, and scheduling jobs. You will work closely with the office manager managing emails and assisting with sales support and customer inquiries by both phone and email.
WHO ARE YOU?
- A high energy individual with the tendency to fall into leadership positions or roles.
- Looking for year-round long-term employment.
- Looking to join a team with great wages and benefits and an incredible culture.
- Looking to join a growing team and pursue your own growth with plenty of opportunities for advancement.
RESPONSIBILITIES:
- Data inputting, preparing reports and analytic support
- Communication support
- Monitoring and actioning feedback from clients, business partners and suppliers
- Collection and organization of employee and subcontractor documentation
- Invoicing and processing payments
- Open proposal follow up communication
- Job scheduling and confirmation, along with ordering supplies and other job needs
- Client communication by phone
- Coordinating Social Media posts, and responding to comments or inquiries
- New employee onboarding
Marketing: executing on local marketing programs and events like direct mail, home shows, reviewing customer feedback online and on social media and responding accordingly.
Customer Service: delivering exceptional experience when answering calls, confirming bookings, scheduling meetings, following up on completed service.
SKILLS AND REQUIREMENTS:
- 2+ years of experience with office admin duties
- Valid driver’s license
- Passion for delivering world-class customer service
- Excellent written and verbal communication skills
- Detail-oriented and highly organized
- Proficient with general office technology and software
- Proficient in G Suite (Google)
- Relevant degree or certification would be considered an asset
- Understanding of basic accounting would be considered an asset
At The Grout Medic, we offer a fun and collaborative company culture, competitive compensation, and the opportunity to grow in a business that’s changing the industry. If this sounds like you, please respond to this ad with your resume.
Compensation
Hourly: $16 - $20 / hour
Salary: $32,000-$40,000
The Grout Medic is your solution for any type of tile restoration. We provide re-grouting, re-caulking, tile and grout cleaning and tile replacement services. The Grout Medic team is a nationwide franchise system of independent business owners who provide an alternative to remodeling for their local customers. Bringing Grout & Tile Back to Life!
We offer part & full-time jobs as well as paid training for our employees.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.
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