Job Description
We are seeking a highly motivated and responsible General Manager, eager to own all territory responsibilities and provide customers with excellent experience. Our ideal candidate is self-motivated and looking for an opportunity to develop a great career with a growing company.
About Us
Everyone enjoys having clean tile and grout. There is work to be done – it takes service, maintenance, and care. The Grout Medic provides tile and grout cleaning, tile repair, re-grouting, caulking, and minor repair services and is dedicated to restoring tile surfaces and grout.
We are working across the DFW Metroplex.
Benefits:
● Ability to earn commission and bonus
● Holidays and Paid Vacation
● Training provided
● Phone provided
● Logo shirts provided
Successful Candidates will Demonstrate:
● Experience working with grout and tile.
● Commitment to territory growth with experience in residential services
● Ability to effectively manage time, schedule, and projects
● Willingness to learn, develop and take feedback
● Leadership capabilities to manage technicians’ team
Duties:
● Manage and develop a territory through Prospecting & Brand Representation
● Diligent customer follow-up & customer communication
● Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedules.
● Conduct & create customized onsite estimates – ensuring accuracy and clearly defined project parameters (for all parties)
● Responsible for project oversight (including project coordination with appropriate parties, scheduling, and communication with the customer, managing customer expectations, overseeing teams, and ensuring customers satisfaction upon project completion)
● Achieve agreed upon sales and financial targets and other Key Performance Indicators.
● Actively seeks leads within the community through various channels (i.e. networking groups, realtors, client referrals, etc.).
● Performs administrative responsibilities in a timely manner – Lead follow up, updated work orders, add-on sales options, proposals, customer follow-up, daily job checkups, etc.
● Provides reports (activity tracking, work plans, and monthly and annual territory analyses)
● Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Qualifications:
● High school degree or equivalent required. College degree is a plus.
● Strong verbal/written skills
● Basic math skills
● Exceptional customer service skills
● Detail Oriented and Reliable
● Strong computer and internet skills. Knowledge of Service Titan is a plus.
● Effective Leadership skills
● Must be available to work Monday through Friday with some possible weekend work Transportation suitable for The Grout Medic sales use, including unrestricted driver’s license
● Acceptable Background check
Job Type: Full-time
Pay:
● Base plus quarterly commission and annual bonus
● Gas paid weekly for business mileage