The Position:

The Grout Medic is looking for a full time Scheduling / Administrative Assistant to join our team that is reliable, energetic, articulate and possesses attention to detail. Seeking an individual who is a self-starter, ability to complete tasks with limited supervision, highly organized and motivated to make a positive impact on the organization and our customers.

Responsibilities:

Answer incoming phone calls and assist with customer service.
Schedule customer estimate appointments, and service appointments.
Conduct follow up calls on estimates and completed projects.
Input and upkeep of customer data and invoices.
Generate emails and reports when appropriate.
Respond to questions and requests of information.
Assist in the preparation of regularly scheduled reports.
Maintain a filing system.
Open and close the office.
Accept payments, deposits, and follow up on unpaid invoices.
Maintain cleanliness of front office space.
Other clerical and support roles as needed.

Skills:

Proven experience as an administrative assistant or office admin assistant.
Previous experience working with a tile contracting company a plus, but not necessary.
Attention to detail and problem solving skills.
Working knowledge of office equipment, like printers and fax machines.
Proficiency in MS Office and Google Docs.
Excellent time management skills and the ability to prioritize work.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to multitask

Qualifications:

High School Diploma
Reliable transportation
Driver's License
Available full time
At least 1 year experience as an administrative assistant.

Schedule:

8 hour shift (7AM-4PM)
Monday-Friday

Work Location:

One location

Work Remotely:

Compensation: $15.00 - $18.00 per hour

The Grout Medic is your solution for any type of tile restoration. We provide re-grouting, re-caulking, tile and grout cleaning and tile replacement services. The Grout Medic team is a nationwide franchise system of independent business owners who provide an alternative to remodeling for their local customers. Bringing Grout & Tile Back to Life!

We offer part & full-time jobs as well as paid training for our employees.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Grout Medic Corporate.

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The Grout Medic Gives Back

give back

We at The Grout Medic believe deeply in giving back to our community. The We Are More initiative is our way of putting into action our dedication to a multitude of charitable causes. Whether through volunteering our time, or chartering fundraising events for things like cancer research, we are committed to finding unique avenues through which to impact society as a whole. Utilizing a nationwide network of franchises we have been able to increase our charitable footprint every year. At the center of our business belief model is that we are a company of heart and soul. We strive to live up to this through all of our philanthropic endeavors. We believe we can and should make a difference, that success is not defined only by our business success, but by the effort we make to improve the lives of those around us. You see we are more than just a business-we are a dedicated group of individuals pursuing a common goal of bettering our communities because “We Are More”.

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